Become the Purr-fect First Impression! Join Our Cat-Loving Team!

(MUST LOVE CATS!)

Do you have a passion for cats and a knack for providing exceptional customer service? The Cat Hospital of Tucson is seeking a friendly, detail-oriented Customer Service Representative to join our growing team! If you thrive in a fast-paced, cat-focused environment, we want to hear from you!

Why You’ll Love Working With Us:

• Cat-Centric Culture: Be part of a dedicated team that truly cares for feline patients.
• Work-Life Balance: Enjoy a consistent schedule with no nights or weekends! (Shifts: 8am-6pm, 4 days/week, 1-hour lunch).
• Supportive Environment: Join an AAHA accredited and AAFP Gold Cat Friendly Certified practice.
• Meaningful Work: Make a real difference in the lives of cats and their owners.
• Great Benefits: Competitive pay ($16-$18/hour), 401(k) with matching, health, dental, vision, PTO, and more!

What You’ll Do:

• Provide warm and welcoming customer service in person, via phone, and email.
• Schedule appointments, manage records, and handle client inquiries with accuracy and efficiency.
• Triage client concerns and communicate effectively with the veterinary team.
• Process payments and maintain accurate financial records.
• Assist with clerical duties and maintain a clean and organized reception area.

What We’re Looking For:

• High school diploma or equivalent.
• Minimum 1 year of customer service experience (veterinary experience preferred).
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Basic computer skills.  
• Knowledge of basic veterinary medical terminology.

Ready to join a team that’s passionate about cats? Apply today!